PROFESSIONAL EXPERIENCE
Aug 2024 - Present
Cybersecurity Consultant
CPC Healthcare Communications
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Directed the implementation of advanced endpoint protection systems within a zero-trust architecture, enhancing threat visibility and incident response capabilities.
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Conducted network security audits to identify vulnerabilities, ensure regulatory compliance, and strengthen the organization’s cyber resilience.
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Provided ongoing expert consultation on Fortinet technologies, conducting regular security reviews, auditing FortiGate devices, and configuring FortiClient systems to strengthen the organization’s cybersecurity posture and mitigate potential threats.
Toronto, Ontario - CA
Aug 2023 - Present
IT & Cybersecurity Instuctor
Pures College of Technology
(Northern College)
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Designed and developed courses on cybersecurity, systems security, networking fundamentals, and virtualization technologies, integrating security frameworks, risk assessment, and incident response strategies. Included hands-on lab exercises to reinforce learning and build practical expertise in securing IT environments, preparing students for industry certifications and specific IT job roles.
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Delivered comprehensive courses on Network Infrastructure, Structured Cabling, and Database Management (MySQL), equipping students with foundational knowledge and practical skills essential for network design and database management.
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Fostered a practical learning environment by simulating laboratory scenarios in IT operations and network security, empowering students to troubleshoot, analyze, and resolve technical issues effectively. Provided career-oriented guidance, emphasizing a growth mindset to prepare students for certifications and enhance both technical and interpersonal skills.
Scarborough, Ontario - CA
Jan 2023 - May 2023
IT Business Systems Analyst
Fidelity National Financial, Inc. (FNF Canada)
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Streamlined IT service operations by leveraging ServiceNow to manage and resolve 3rd-level tickets, boosting user support response efficiency by 30% and improving ticket resolution times by 20%. Assessed IT service workflows to identify and implement process improvement opportunities aligned with business objectives and operational goals.
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Translated complex business requirements into actionable IT solutions, bridging the gap between technical and non-technical stakeholders while producing accessible end-user guides and detailed technical documentation to support standard adoption.
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Integrated advanced security measures into the User Acceptance Testing (UAT) phase, ensuring secure product releases and strengthening the security framework across the software development lifecycle.
Mississauga, Ontario - CA
June 2021 - Nov 2022
Senior Network Administrator
Anti-Money Laundering Council Secretariat (Central Bank of the Philippines)
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Implemented blue team practices to strengthen enterprise network resilience by implementing advanced security configurations across infrastructure devices and leveraging SIEM and SOAR tools to proactively manage and mitigate security alerts.
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Designed and led network infrastructure projects from conception to completion, adhering to government bidding processes, industry best practices, and standards to ensure proper budget utilization for effective technology adoption.
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Managed internal and external stakeholder relationships by coordinating cross-functional engagements and delivering presentations and briefings to senior leadership, employees, vendors, and customers to ensure alignment with organizational goals and effective service delivery.
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Developed and maintained incident response playbooks and policies, focusing on continuous improvement, and aligning with best practices. Contributed to the Security Operations Center (SOC) and Change Management teams as an Ad Hoc member, supporting incident response strategies and ensuring the seamless implementation of patches, updates, and other critical changes.
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Oversaw and maintained the organization's network infrastructure, ensuring high availability and performance of critical systems while meeting Service Level Agreements (SLAs) and exceeding customer expectations. Consistently delivered high-quality services, achieving 97.9% system uptime.
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Mentored technical teams on advanced networking technologies, facilitating knowledge transfer and strengthening team competencies in aligning technology solutions with operational requirements.
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Delivered end-user training sessions on cybersecurity practices and the basic usage of networking systems and applications, equipping employees with practical knowledge and confidence to utilize advanced networking technologies effectively and securely.
Metro Manila, National Capitol Region - PHL
June 2020 - June 2021
Network Administrator
Jan 2018 - June 2020
Financial Analyst
Anti-Money Laundering Council Secretariat (Central Bank of the Philippines)
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Performed comprehensive financial analysis to uncover risks, anomalies, and discrepancies in predicate crimes, directly supporting high-profile investigations into money laundering, financial fraud, and organized crime activities.
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Served as the designated liaison officer, collaborating with local and international law enforcement agencies and Financial Intelligence Units (FIUs) to facilitate intelligence sharing and strengthen cross-border cooperation in combating financial crimes. This collaboration resulted in actionable intelligence that contributed to successful prosecutions.
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Liaised with local law enforcement agencies, facilitating intelligence sharing and collaboration, and formalizing Memoranda of Agreement (MOAs) and Memoranda of Understanding (MOUs) to strengthen partnerships in financial crime investigations.
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Collaborated with international law enforcement agencies and Financial Intelligence Units (FIUs), establishing cross-border agreements for intelligence sharing and jointly working on critical cases related to money laundering and financial fraud.
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​Authored and disseminated detailed financial intelligence reports to domestic and international enforcement entities and FIUs, providing critical insights that enhanced the effectiveness of financial investigations, improved stakeholder relationships, and continuously expanded network-building efforts with other FIUs, ESW members, and APG institutions to support global enforcement efforts and enhance collaboration.
Metro Manila, National Capitol Region - PHL
Jan 2016 - Dec 2017
Network & Server Analyst
Anti-Money Laundering Council Secretariat (Central Bank of the Philippines)
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Implemented MTTR (Mean Time to Repair) strategies by promptly diagnosing and resolving network issues, minimizing downtime, and enhancing system and application reliability across IT devices and network endpoints.
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Diagnosed and resolved network issues while assisting in the implementation of network and application servers, contributing to enhanced system performance and reliability.
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Configured and maintained Active Directory services and Group Policy Objects (GPOs), aligning system recovery strategies with RTO (Recovery Time Objective) and RPO (Recovery Point Objective) to ensure business continuity for back-end applications and continuous user experience.​
Metro Manila, National Capitol Region - PHL
Oct 2014 - Jan 2016
IT Helpdesk Support Analyst
Anti-Money Laundering Council Secretariat (Central Bank of the Philippines)
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Proficient in responding to IT incidents involving networks, hardware, and software, ensuring timely resolutions that result in high end-user satisfaction.
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Provided 1st-level support for low-priority IT incidents and technical concerns via phone, email, and internal messaging apps for 200 employees, consistently achieving resolution during the initial customer interaction.
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Facilitated equipment deployment and trained employees on the organization's ICT resources, network services, and applications, significantly enhancing overall user experience and productivity.
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Configured and deployed McAfee EDR and Sophos DLP solutions, improving endpoint security by preventing unauthorized access and data breaches through advanced monitoring and protection mechanisms.
Metro Manila, National Capitol Region - PHL
Dec 2007 - Oct 2014
Information Technology Officer
Philippine Drug Enforcement Agency
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Supervised the installation, configuration, and maintenance of the agency's network infrastructure, ensuring system stability, data integrity, and secure communication channels to support critical operations.
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Managed the IT helpdesk and support teams, efficiently resolving technical issues and providing proactive solutions to maintain seamless daily operations and minimize disruptions minimize disruptions to the agency’s public-facing services.
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Led the deployment, integration, and management of advanced surveillance systems and intelligence analysis tools, enhancing the agency’s ability to handle high-profile investigations and significantly boosting operational efficiency.
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Developed and enforced comprehensive IT security policies and protocols, fortifying defenses and ensuring robust data protection and physical security measures across the agency.
Quezon City, National Capitol Region - PHL
Nov 2006 - Dec 2007
Intelligence Officer
Philippine Drug Enforcement Agency
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Collected, analyzed, and interpreted data related to drug trafficking activities, producing actionable intelligence reports for law enforcement operations.
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Created comprehensive intelligence strategies to support PDEA's efforts in dismantling organized drug syndicates and ensuring successful enforcement operations.
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Monitored ongoing threats related to drug trafficking and abuse, providing real-time updates and assessments to senior officials to facilitate prompt decision-making.
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Conducted comprehensive digital forensic analyses, enhancing the investigation and evidence-gathering processes for the agency’s anti-drug operations by utilizing a range of forensic tools and technologies.
Quezon City, National Capitol Region - PHL
Aug 2003 - Nov 2006
IT Administrative Assistant
Department of Justice
Muntinlupa City, National Capitol Region - PHL
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Assisted in scheduling meetings, preparing documentation, and maintaining IT department records to ensure smooth departmental operations.
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Monitored and tracked IT hardware and software inventory, ensuring all equipment was logged and tracked for updates, repairs, or replacements.
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Acted as a liaison between the IT department and other departments, ensuring timely communication and assisting with troubleshooting or technical issues as needed.
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Helped with inputting and updating information in IT-related databases and systems, including user access records, software licenses, and technical support logs.